Dining in the now and new normal

As the world continues to navigate the long journey through the COVID-19 pandemic, many students are gearing up to start a new academic year faced with new, extraordinary challenges. The start of a semester can cause anxiety for both new and returning students and parents, and recent events have added reasonable concerns about health and safety in the wake of the global pandemic that altered the way we live, work and learn.

We understand these concerns, and we are committed to protecting the health and safety of everyone who dines on campus, as well as all members of our dining team. Enjoying meals with other students in the campus dining hall is a key factor in supporting positive mental health and creating a sense of community, which has long been considered a vital element of the college experience.

Our team, along with collaboration and guidance from Lehigh University leaders, has developed a cautious, measured approach that gives students the confidence to enjoy meals on campus, as well as the flexibility to choose the dining options that make them feel most comfortable. This plan, outlined below, include several key changes to our operations including menu modifications, new safety measures and innovative technology. 

Operations

We are implementing a comprehensive plan of operational and procedural changes as we reopen to ensure the safest possible environment and services for students, faculty, staff, guests, and dining staff.

Meeting the dining needs of the campus community in this new environment will take creating a new normal through various levels of new services, enhanced communications, along with changes and adjustments to facilities.  We will introduce control measures, infection prevention, physical distancing and will work closely with and consult with local health officials to determine the best strategies moving forward.

The start of the new semester can cause anxiety for both new and returning students and parents, and recent events have added reasonable concerns about health and safety in the wake of the global pandemic that altered the way we live, work, and learn. Lehigh Dining understands these concerns and we are committed to protecting the health and safety of everyone who dines on campus.

We’re taking a cautious, measured approach that will give the campus community the confidence to enjoy dining on campus, as well as the flexibility to choose the dining options that make everyone feel most comfortable.

Our Team

We will be providing continuous reminders about good hygiene practices and supporting our team members with the necessary resources. We will remain fully focused on safety, sanitation, and cleanliness.
 
- Staff will regularly report on their health
 
- Staff will wear face coverings and gloves at all times while working and interacting with guests
 
- Staff will continue to wash hands frequently
 
- Staff will be required to follow infection prevention guidelines including the following:
    - Staying home when ill 
    - Practicing physical distancing whenever possible at work
    - Avoiding touching the eyes, nose, and mouth with unwashed hands
    - Cleaning and disinfecting frequently touched surfaces throughout the day
 
- Staff will receive training to protect themselves and those they serve
 
- Staff will have clear protocols if a team member tests positive for the virus

Meal Plans

After careful consideration by Lehigh University and Dining Services, all meal plans will remain the same with the exception of the 19 Meal Plan. The 19 Meal Plan will be replaced by the new 250 Block Meal Plan for the fall 2020 semester at no additional cost. Students who select the 250 Block Meal Plan will benefit from enhanced value and flexibility with 250 blocks which can be applied as Meal Swipes in resident dining locations or as Meal Credits in retail dining locations. While there are no Dining Dollars included with this plan, students can add further value by depositing funds on to their account during the first 10 days of the semester when they will earn a 20% bonus in Dining Dollars.

Students who previously selected the 19 Meal Plan for the fall 2020 semester will be defaulted to the new 250 Block Meal Plan and will have the option to choose any other plan available to them based on their housing selection.

Venues

With the safety of our guests and staff at the forefront of our response to COVID-19, our team is introducing several significant changes to our menus, hours of operation and customer traffic patterns in our on-campus dining venues. All venues will feature new safety precautions including
- Increased availability of hand sanitizer
- Meals being served by our staff rather than self service
- Social distancing guidelines
- Additional Grab & go options
 
 Face Covering Guidelines
 
- Upon entering any dining facility, all guests are required to wear a face covering.
- Face coverings need to be worn while making food/drink selections and while moving around in the dining hall.
- Face coverings must be worn until such time as guests are eating or drinking.
- If you remain at your table after finishing food and beverage, guests are required to replace their face covering.
 
Thank you for helping to keep our community safe!

All-You-Care-To-Eat Student Restaurants

Important information regarding our on-campus student restaurants.

Brodhead will continue to operate as an all-you-care-to-eat student restaurant with enhanced safety protocols and a new dedicated market section that will offer fresh fruits, vegetables and other groceries for students to purchase and prepare in their living spaces.

Fall 2020 Hours of Operation*

Monday - Friday - 7:30am - 8pm 

*Hours subject to change

Most notably, Cort @ Lower UC will feature expanded hours for fall 2020 and will be open seven days a week. In addition to new safety measures, customer flow will be altered for the fall 2020 semester with a dedicated entrance and exit. Guests should read posted signage and we kindly ask that they adhere to the new customer traffic patterns.

Fall 2020 Hours of Operation*

Monday - Friday - 7am - 8pm

Saturday - Sunday - 11am - 7pm

*Hours subject to change

Rathbone will undergo similar customer flow changes and service guidelines as all other all-you-care-to-eat student restaurants. Additionally, students will have the option to order pizza to go and choose from a variety of grab & go items.

Fall 2020 Hours of Operation*

Monday - Saturday - 7:30am - 8pm

Sunday - 9:30am - 8pm

*Hours subject to change

Retail Dining Locations

Important information regarding our on-campus retail locations.

One of our two “We Proudly Brew Starbucks” locations will undergo minor operational tweaks to ensure the safety of our customers and dining staff. Most notably, reusable drinkware will be suspended for the fall 2020 semester. 

Fall 2020 Hours of Operation*

Monday - Friday - 7:30am - 1pm

*Hours subject to change

Formerly Pandini’s, this space will open as a newly renovated and re-branded to-go location for fall 2020 that will offer curbside pick up through Grubhub. Clutch & Go will feature freshly-prepared personal pizzas, calzones, chicken fingers and fries along with freshly-prepared Simply To Go sandwiches, salads, sushi, snacks and Pepsi products. To view renderings of the renovated space, please click here.

Fall 2020 Hours of Operation*

Monday - Friday - 10:30am - 8pm

Saturday - Sunday - 11am - 8pm

*Hours subject to change

Located in Rauch Business Center, Common Grounds is a popular lunch destination for the Lehigh community. Guests will find a refreshed menu for fall 2020 highlighted by new subs featuring Dietz & Watson meats and fresh-baked rolls, new soups with fresh-baked biscuits, freshly prepared salads and breakfast sandwiches.

Fall 2020 Hours of Operation*

Monday - Friday - 7:30am - 3pm

*Hours subject to change

This popular destination, which opened in fall 2019 in the EWFM library, will feature new open air coolers for salads and sushi and heated displays with breakfast sandwiches, pulled pork and chicken sandwiches to expedite service for students on the go. The menu will be tweaked to include new salads. Customer flow will also be altered to increase speed of service and promote social distancing.

Fall 2020 Hours of Operation*

Monday - Thursday - 8am - 8pm

Friday - 8am - 3pm

Saturday - CLOSED

Sunday - 2pm - 8pm

*Hours subject to change

Once known as a late night hot spot, Hawk’s Nest’s most notable change will be the addition of our popular Noodle Bowl program, formerly located at Global Café. There will be additional menu modifications, including new hand-crafted burgers, which will enhance the overall guest experience along with new open-air coolers and customer flow patterns. And, of course, milkshakes are here to stay.

Fall 2020 Hours of Operation*

Sunday - Saturday - 10:30am - 8pm

*Hours subject to change

The most notable changes to Upper UC Food Court will be the new customer traffic patterns with a dedicated entrance and exit as well as a reconfiguration of Grab & Go displays and coolers. Menus will receive minor modifications to enhance speed of service.

Fall 2020 Hours of Operation*

Monday - Friday - 10:30am - 8pm

*Hours subject to change

While Market X is completely self serve, safety guidelines will be posted throughout the market and we ask that guests only touch products that they plan on purchasing.

Fall 2020 Hours of Operation*

Sunday - Saturday - 24 hour access

*Hours subject to change

For the most part, it will be business as usual at our two food trucks with additional safety measures. Guests will be asked to maintain social distancing while placing and waiting for orders.

Fall 2020 Hours of Operation*

Fud Truk

Monday – Friday – 8am – 3:30pm

Simply Skewered

Monday – Thursday – 10am – 3:30pm

*Hours subject to change